Liberty Medical - Terrible !!!!
To many damn prompts for someone who wants to just reorder supplies.
My husband works for Siemens energy, many people with the company were adding family members to their health care plans, so United Health Care buckled down and had all employees show proof of marriage, children, etc. We could not find our marriage license so we called...Read more
Liberty Medical - Where are the Dexcoms????
Now medicaid has realized the necessity of CGM monitors (dexcom.com), where are the dexcoms??? Daily roller coaster ups and downs waiting on the device for 5 months, working on approval From medicaid four yrs!!!
I ordered my G5 on April 5, 2017 immediately after Medicare approved it and Liberty was chosen as the sole supplier. After numerous calls in which they promise that since all required documents are in their possession they will immediately release shipment and yet I...Read more
This company is simply the worst. they are horrible. I got my child's diabetes supplies through them. when we make an order we have to keep calling them everyday to check if they are processing. They always say "We are waiting papers from the doctor's office". I call...Read more
2 weeks ago, I called to get supplies for my new diagnosis of gestational diabetes. After not hearing anything or receiving anything, I gave them a call today. They said my doctor never sent them a prescription. I called my doctor, they never received anything from...Read more
So on April 18th I decided to go with Liberty Medical for my 9 yr old sons supplies because I assumed with them being a Diabetic Supply company they would understand the urgency of the supplies. Set everything up, went smooth, he said it will take 7-10 days to process...Read more
They never faxed information to my doctor to get a script written. Even after my doctor called them, they did not send any faxes. I gave up in frustration from trying to get a new blood glucose monitor from them. They lied on the phone to me and said they faxed my...Read more
Still waiting for that shipment. Multiple calls and empty promises, but no follow thru after over 3 weeks of trying to get this order shipped. If this is the only supplier for DexComm, I am going with a different CGM manufacturer. Sorry, DexCom, but this is...Read more
I didn't like
- Any of the time i spent wasted on them
I purchased a Dexcom G5 myself, was delighted when Medicare decided to cover. Called Liberty, gave them info, returned the ABN form feb 13, 2017. Heard nothing for over a month. Had a serious low blood sugar incident (because w/o CGM can't gauge if I'm going up or...Read more
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